1. Information We Collect
When you purchase or use our services, we collect:
- Business Information: Business name, industry, years in operation, revenue range, challenges, target customers, and strategic questions you provide through our questionnaire.
- Personal Information: Your name and email address provided during checkout or questionnaire submission.
- Payment Data: Payment processing is handled entirely by PayPal. We do not store credit card numbers or banking details. PayPal shares only your order ID and payment status with us.
- Technical Data: IP address, browser type, and page interaction data collected via standard web analytics for site improvement.
2. How We Use Your Information
- Generate your personalized intelligence report
- Deliver reports and communicate about your order
- Improve our research methodology and report quality
- Send occasional service-related emails (not marketing, unless you opt in)
- Comply with legal obligations
3. Data Storage & Security
We store your data securely using industry-standard encryption. Order data and reports are stored in secure cloud infrastructure (Vercel KV / Upstash Redis). We retain your data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
4. Data Sharing
We do not sell your personal or business data to third parties. We may share data with:
- PayPal: For payment processing (subject to PayPal's privacy policy)
- DeepSeek / Tavily: Our AI report generation and research tools process anonymized business data to generate your report. These providers do not retain your data.
- Legal requirements: If required by law or to protect our rights.
5. Your Rights (GDPR & CCPA)
If you are in the EU or California, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@compassjade.app.
6. Cookies
We use minimal functional cookies necessary for payment processing and site operation. We do not use tracking cookies or third-party marketing cookies. Our analytics are privacy-focused and do not share data with advertising networks.
7. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be notified via email or a notice on our website.
8. Contact
For privacy-related inquiries:
Email: privacy@compassjade.app